Terms & Conditions
Terms & Conditions
Last updated: March 2026
Welcome to Mamacita & Crew! These Terms and Conditions govern your use of our website and purchase of our products. By accessing our website and placing an order, you agree to these terms.
1. General
Mamacita & Crew operates this website. Throughout the Site, the terms "we", "us" and "our" refer to Mamacita & Crew. By visiting our Site and purchasing from us, you agree to be bound by these Terms and Conditions.
2. Products
Made-to-Order Products: All products are made to order. Once an order is placed, details cannot be changed.
Product Descriptions: We strive to display products accurately. However, colours may vary slightly from screen to screen.
3. Pricing & Payment
Prices: All prices are in Australian Dollars (AUD) unless stated otherwise. Prices are subject to change without notice.
Payment: Payment is required at the time of purchase. We accept major credit cards and other payment methods displayed at checkout.
4. Orders & Production
Production Time: Items typically take 2-5 business days to produce before shipping.
Cancellations: Orders may only be cancelled within 2 hours of placement. After this time, production has likely begun.
5. Shipping & Delivery
Shipping: We currently ship Australia-wide. Shipping costs and delivery times vary by location.
Delivery: We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
6. Returns & Refunds
Due to the made-to-order nature of our products, returns and exchanges are limited. Please see our Returns & Refunds Policy for full details.
7. Intellectual Property
All content on this Site is the property of Mamacita & Crew and is protected by copyright and trademark laws. You may not reproduce or distribute our content without express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Mamacita & Crew shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Service.
9. Governing Law
These Terms shall be governed by the laws of Australia.
10. Contact Information
If you have questions about these Terms, please contact us at hello@mamacitaandcrew.com.
Thank you for choosing Mamacita & Crew!