Politique d’expédition
Last updated: March 2026
Where We Ship
We currently ship within Australia, NZ, UK, US & Canada.
How We Make & Ship Your Order
All Mamacita & Crew products are made to order. Once you place your order, it enters production before being dispatched — so please allow for both production and shipping time when planning your purchase.
Standard Shipping
- Production time: 2–5 business days
- Shipping time: 2–8 business days
- Estimated total: 5–15 business days from order date
Express Shipping
- Production time: 2–5 business days
- Shipping time: 1–3 business days
- Estimated total: 3–8 business days from order date
Shipping options and costs are displayed at checkout.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
Delays
During peak periods (such as Christmas, Mother's Day, and sale events), production and delivery times may be longer than usual. We recommend ordering early to avoid disappointment.
Missing or Lost Orders
If your order hasn't arrived within the estimated timeframe, please contact us at hello@mamacitaandcrew.com and we'll investigate promptly.
Contact Us
Email: hello@mamacitaandcrew.com. We aim to respond within 2 business days.